The VA Team

Location: Work from home

Target Markets: Other

Benefits: Recurring commission | Professional training and support

Commission: £50 per sign-up, 15% Comm on total Leads spend, paid Monthly - in Arrears!

Deal Size: Flexible

Sales Type: Telesales (sales closed over the phone)

The VA Team is in the UK and has operated since 2013. We have supported small businesses across the UK with our affordable, reliable customer Virtual Assistant and Call Answering services.

We’re seeking an enthusiastic sales professional to source and open dialogue with new clients for a straightforward, affordable telephone answering service. We offer call packages of support, from 100 calls to 1000 calls.

We charge our clients a fixed monthly fee, and if they go over the agreed number of calls, we will charge them per call handled. We then send the messages to our clients, allowing them to avoid interruptions and distractions from whatever task they may be working on.

Clients typically spend £150 to £2,000 a month on the service, saving the cost of having an in-house solution.

Our services are designed to enhance operational efficiency, boost customer satisfaction, and support our customers in maintaining seamless communication. Whether they need support with call answering, appointment scheduling, or payment processing, our dedicated UK English team is here to help streamline the day-to-day tasks and allow the Customer to focus on what they do best…their Customers/Patients.

Products

What We Offer an Essential Service: Our Virtual Assistant and Call Answering Service is tailored for clinics needing seamless call management. Whether it’s booking patient appointments or handling overflow calls during peak times, we ensure no call goes unanswered.

Here’s what we offer:

  1. Call Answering: Ensure every call is answered by our professional and friendly team, who are ready to represent the business. Perfect for managing high call volumes or providing support outside of usual business hours.
  2. Appointment Booking: We take the hassle out of managing your calendar. Our team handles appointment bookings directly, ensuring clients can easily schedule visits without waiting.
  3. Payment Processing: Enhance your cash flow with our secure payment processing service. We can handle transactions over the phone, offering a convenient option for your customers while ensuring timely payments for your services.
  4. Personalised Customer Interaction: We train our staff to answer calls and provide a warm, engaging experience. We aim to make every caller feel valued and attended to, increasing satisfaction and loyalty.

Key Benefits:

  • Reduce Missed Opportunities: Capture every lead with our reliable call-answering service.
  • Improve Operational Efficiency: Free the staff to focus on in-person clients while we handle the backend work.
  • Enhance Customer Satisfaction: Give your clients the attentive and personalised service they deserve.

Benefits

  • Recurring commission

    What You’ll Earn: 20% Monthly Commission: For each customer you bring on board, you’ll earn 20% off their total monthly bill, every month, for as long as they remain a customer with The VA Team. This means the better you build and maintain customer relationships, the more you earn over time. Why This Matters: Sustainable Earnings: Unlike one-time commissions, our model allows you to build a stable, predictable income stream. This is ideal for sales professionals looking for long-term financial security. Customer Retention Focus: This incentive encourages you to not only make the sale but ensure that customer satisfaction is high, leading to lower churn rates and more stable earnings. Growth Potential: The more customers you sign up, the greater your recurring income. There's no cap on how many customers you can bring in or how much you can earn. If you’re ready for a sales opportunity that rewards you continuously for your efforts, join The VA Team. Let’s succeed together!

  • Professional training and support

    Comprehensive Training Provided: Get Started with Confidence: We equip all our sales agents with the tools and knowledge they need to succeed. You will receive comprehensive training via a Zoom call, complete with a detailed sales deck that covers all aspects of our services and customer engagement techniques.

Target market

Here are some key sectors that greatly benefit from our call-answering services:

  1. Healthcare Practices: Clinics, dental offices, and specialized medical services where scheduling appointments and managing patient inquiries are constant needs. Call answering services help manage overflow and ensure critical patient communication is handled professionally.
  2. Legal Firms: Lawyers and legal practices often deal with sensitive client communications and require discretion and prompt responses, which a professional call-answering service can provide.
  3. Real Estate Agencies: Real estate professionals frequently work out in the field and can miss important calls from potential buyers or sellers. A call answering service ensures they capture every opportunity and promptly respond to client queries.
  4. Financial Services: Accounting firms, financial advisors, and mortgage companies benefit from call answering services, especially during peak business times like tax season, to handle client appointments, queries, and follow-ups.
  5. IT and Technical Support Providers: For businesses that offer technical support, downtime or missed calls can lead to customer dissatisfaction and potential revenue loss. Call answering services can provide 24/7 support to handle queries and escalate issues as needed.
  6. Trades and Construction Businesses: Contractors, plumbers, electricians, and builders are often on-site and unable to answer calls. A call answering service can help schedule appointments, provide information to clients, and manage after-hours emergency calls.
  7. Small and Medium Enterprises (SMEs): Small businesses, in particular, can benefit from call answering services as they may not have the staff or resources to manage a high volume of calls effectively. This service allows them to present a professional image to the market without the overhead of a full-time receptionist.

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Ideal Profile

Ideal Sales Candidate Qualities

  1. Strong Communication Skills: Candidates must articulate the benefits of the service clearly and persuasively to potential clients, addressing their specific needs and concerns.
  2. Experience in B2B Sales: Experience in business-to-business environments is crucial as it indicates familiarity with the pressures and challenges businesses face, particularly in managing communications.
  3. Understanding of Target Industries: Knowledge of industries such as healthcare, legal, real estate, and others that frequently use call answering services can greatly enhance a candidate’s ability to relate to prospective clients and tailor their sales pitch accordingly.
  4. Problem-Solving Ability: Being able to identify and understand potential clients’ pain points, and effectively communicate how the call answering service can solve them, is key.
  5. Persistence and Resilience: The ability to handle rejection and persist in a competitive market is crucial. The best candidates are those who are not easily discouraged and who have a proven track record of pursuing leads diligently.
  6. Tech-Savviness: A basic understanding of the technology and software used in call answering services can help candidates more convincingly advocate for the service’s efficiency and benefits.

Why This Sales Opportunity Is Appealing

  1. Flexible Commission Structure: The opportunity to earn based on performance with a flexible commission model is highly motivating. This pay structure rewards success directly and can lead to higher earnings potential compared to a fixed-salary role.
  2. Growing Market Demand: As more businesses recognize the importance of never missing a call and the impact of high-quality customer service on their success, the demand for call answering services is growing. This expansion means more potential sales and a broader target market.
  3. Autonomy and Flexibility: Sales roles with commission-based structures often come with greater flexibility in terms of hours and working methods. This can be very attractive to those who excel under less rigid structures and prefer to manage their own time.
  4. Support and Training: Companies offering these services often provide substantial product training and support, empowering sales staff to perform at their best and grow their professional skills.
  5. Impactful Product Offering: Selling a service that directly improves a client’s business operation is rewarding. Sales candidates can see the tangible benefits their sales bring to their clients, enhancing job satisfaction and motivation.
Apply to The VA Team today