CLAIM TECHNOLOGY - CUSTOMER SELF-SERVE FOR INSURANCE, FINANCE AND LEGAL BUSINESSES

We help services businesses automate their business processes in the cloud and create the experience their customers really want.

Recognition

We have been awards finalists 12 times in the last 2 years and were winner the 2019 of the Technology Innovation of the Year award.

What’s the idea?

All service-based businesses like banks, insurers, estate agents or plumbers suffer from a common problem of customers not being able to easily self-serve basic processes, such as;

• verifying the identity of new customers
• collecting information/completion of forms
• getting customer consent/digital signatures
• collecting remote payments 
• handling complaints or claims. 
• a combination of the above

Websites may allow you to start this, but very quickly you’re back into a manual process or return to find your data has been lost and you have to start all over again. It doesn’t have to be this way.  Any service business can automate complex business processes securely in the cloud using our customer self-serve app and 1-click solutions marketplace.  

What type of processes are platform users automating?

• Forms
• Quotes
• Appointments
• Call-backs
• Digital payments

There are hundreds of potential ways in which our platform and eco-system can automate your business. 

All journeys can be designed by anyone with no coding skills but we also have an in-house team that can fully design, build and manage automated service for them.

The cost?

There are no set-up fees, training fees or per user fees.  

We offer simple PAYG pricing from £1 per process (min £300 per month) 

We offer volume discounts 

There are no contractual minimums or tie-ins.  

How do they get started?

We offer a free 14 day trial and £2,000 of innovation funding from our consulting team to help clients automate their first automated customer journeys.